Hiring a Real Estate Photographer:

Scheduling a photoshoot with a Teigen Media team member is easy. Our last appointment time of the day is between 3 pm and 4 PM. Appointments after 5 PM are reserved for Twilight photo sessions only.

Photo Sessions:

Because we shoot multiple homes each day, it is important that your property be “photo-ready”, when we arrive. In order to service all of our clients in a professional manner, your appointment includes a specific block of time for your photo session. Please review our tips on how to prepare the home for your photoshoot.

  • Your home will be shot “as-is”.

  • Please have the home photo-ready when we arrive.

  • We do not provide any cleaning, moving, or home staging services.

  • Failure to have your home photo-ready may impact the number of photographs taken.

No Shows/Late Shows/Scrap Shoots:

If you do not show up for your appointment or if you show up so late that the shoot has to be cancelled, you will be charged a trip fee that must be paid in full before we can reschedule another shoot. If we arrive at the property and are unable to photograph the home due to lack of electricity, lack of interior access, or other issues, the shoot will be canceled and you will be charged a scrap shoot fee that must be paid in full before we can schedule another shoot for you.

For Best Results:

Please have your home cleaned, prepped, and staged prior to your shoot.

Please communicate any special shot or edit requests to us prior to your shoot.


Do not schedule any other workers at the same time as your photoshoot.

Do not hold an “Open House” during your photo session.

Arrive early for your appointment to make sure the home is photo-ready.

Please allow our photographers to begin working immediately, once they arrive.

Optimum Sunlight:

For adequate sunlight on the front exterior of your home, we recommend the following:

  • East Facing Homes: We recommend a morning appointment.

  • South Facing Homes: We recommend a morning or afternoon appointment.

  • West Facing Homes: We recommend an afternoon appointment.

  • North Facing Homes: Please contact us to discuss your options.

Re-shoots:

Any return trip to the property for reshoots will incur a fee. The minimum reshoot fee is $200.00.

In order to avoid a reshoot:

1. Please be sure your property is “photo-ready.”
2. Make sure weather conditions are to your liking.
3. Please communicate any specific shot requests to us prior to your appointment.

Delivery Times:

After payment has been received in full, photos are typically delivered in one to two business days via electronic download. Delivery times for all other services are typically two to five business days. A delay in payment will delay the processing and delivery of your images. If you have specific delivery requirements, please contact us prior to scheduling your photo session.

Payment:

We will email you an electronic invoice that can be paid online with any major credit card. New clients must pre-pay for any team session, prior to their appointment being confirmed. Payment must be received in full before your photos are delivered. We do not accept cash or checks.

Travel Fees:

Teigen Media offers real estate photography services within our local service area. Our local service area includes all properties that are located less than 30 miles from the Palm Desert, CA area. Properties located outside our local service area will incur a travel fee and will need to meet a minimum purchase amount. Some services may not be available outside our local service area. Travel fees are calculated via Google Maps and are based on the distance from Palm Desert, CA to the client’s property.

Cancellations & Rescheduling:

If you need to cancel or reschedule your appointment, we request at least 48 hours notice via phone call. If you give less than 24 hours notice, you will be charged a $100.00 cancellation fee. There is no cancellation fee for rescheduling your shoot due to rain.